NGCX 2016 app for iPhone and iPad

Launched in 2011, Next Gen Customer Experience brings together senior level customer experience executives across all industries to discuss the latest customer experience strategies across all channels and touch points. If you want to develop a cutting-edge CX strategy or benefit from focused networking, Next Generation Customer Experience is an event you cant miss.

Next Generation Customer Experience differentiates itself from other CX related events by offering unparalleled quality. Here is what Next Generation Customer Experience goes above-and-beyond to deliver:

-More structured networking. Meet the right people—on your terms. Attendees make career-changing introductions and leave with new friends, partners, and clients.

-More case studies delivered by senior level customer experience executives to provide a rare chance to benchmark both within and outside your industry and walk away with new best practices. Case studies are shorter to make sure they focus on key takeaways.

-An invite-only VP think tank that allows for senior level customer experience executives to brain storm innovative new concepts and address their unique challenges in a closed-door environment.

-Months of market research validated and approved by a cross-industry advisory board of senior level executives to ensure that the content is relevant, unique and addresses the most pressing customer experience challenges.

-Interactive roundtable discussion groups (4 separate roundtable time slots this year) to allow peer-to-peer idea exchange and help you get answers to your most pressing challenges.